Why do I get the message that I need to top up when I try to redeem a coupon?

Modified on Wed, 10 Feb 2021 at 02:06 PM

There are 3 reasons why you may get a notification telling you to top up your account before using a coupon:


  1. You have already used the maximum number of consecutive coupons allowed.

  2. If it is a discount coupon, you must have a credit on your account so the discount can be applied to the total amount you have to pay.

  3. You have credit but it is not enough for two minutes of reading.

In all three cases, to use a new coupon, you must add funds to your Zodiac Psychic balance before starting your reading with your favorite advisor!

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