We understand it’s frustrating when you don’t get the answers you want from your advisor.
Every advisor on our platform is a unique individual with different methods, tools, and style. You're going to meet some you have an amazing connection with and who deliver exactly what you want. You may also encounter some you don't like at all and will never go back to.
We suggest you take some time to explore our network, read profiles and reviews, and find someone who truly appeals to you. To improve your experience, take a look at our tips for getting the best online reading possible.
If you’re unhappy with your selected advisor, end the chat immediately and find someone new. We are unable to provide refunds due to a lack of spiritual connection or dissatisfaction with an advisor’s answers.
As a platform, we strive to foster a safe and respectful environment for all users. Every advisor undergoes an evaluation process and we monitor all customer complaints that arise. Your feedback is an integral part of this. If you have a concern about a specific advisor, please share your feedback here.
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