If you experience a technical issue that affects your reading, our system will not charge you for this session.
If there was a technical issue on our end - you will not be charged for the session.
If you encountered a bug or glitch that interfered with your reading, please report it here and we'll investigate right away.
All refund requests are investigated by our Customer Support team on a case-by-case basis strictly followed by our refund policy here.
As a platform, we strive to foster a safe and respectful environment for all users. Your feedback is an integral part of this. Thanks for sharing your experience with us!
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